LEADERSHIP
GentlePath’s leadership team brings together experience in business development, operations, client service and regional coordination. United by a commitment to compassionate support, our team provides families with organized, transparent and dependable assistance during difficult and time-sensitive circumstances. Our proven approach and coordination techniques, supported by the proprietary GentlePath Nexus™ AI powered coordination system, help our coordinators organize information, track important details, streamline communications and provide informed recommendations. Together, our people, processes and technology help deliver successful outcomes while keeping compassionate, personalized family support at the center of every interaction.
Marc Falcone Founder Marc founded GentlePath with a vision to provide families with an independent and reliable source of logistical support during funeral planning. He leads the company’s overall strategy, service development, partnerships and continued growth. Michael Harrington President Michael oversees GentlePath’s business operations and organizational development. He works closely with the leadership team to maintain service quality, strengthen operating procedures and support the company’s long-term expansion. Victoria Hayes Regional Manager — Philadelphia Victoria leads GentlePath’s operations throughout the Philadelphia region. She supports regional service coordination and helps ensure that families receive responsive, organized and compassionate assistance. Jon Pierce Regional Manager — South Florida Jon oversees GentlePath’s operations throughout South Florida. He supports regional service coordination, community outreach and the consistent delivery of dependable, compassionate assistance to families.
Marc Falcone Founder Marc founded GentlePath with a vision to provide families with an independent and reliable source of logistical support during funeral planning. He leads the company’s overall strategy, service development, partnerships and continued growth. Michael Harrington President Michael oversees GentlePath’s business operations and organizational development. He works closely with the leadership team to maintain service quality, strengthen operating procedures and support the company’s long-term expansion. Victoria Hayes Regional Manager — Philadelphia Victoria leads GentlePath’s operations throughout the Philadelphia region. She supports regional service coordination and helps ensure that families receive responsive, organized and compassionate assistance. Jon Pierce Regional Manager — South Florida Jon oversees GentlePath’s operations throughout South Florida. He supports regional service coordination, community outreach and the consistent delivery of dependable, compassionate assistance to families.